I attempted getting in touch with AA for restitution and been given a “variety letter†apologizing for my knowledge.
my grand mom have a flight from Ecuador 2/eighteen/sixteen (stop in Miami)in path to Ny,when she was ready to acquire her baggage what a surprise she got!!her luggage was broken and anyone within steal some great that was inside of,also the zipper was violated(damaged)she misplaced in goods that she carry it to my family members While using the Price tag about $350 when she educated what takes place in AA counter in JFK NY they provided to changed her brand-new luggage using an employed and outdated a person that looks like they pick up while in the garbage!!.also they said that to maintenance normally takes about 4 weeks!
I sincerely hope to get a favourable reply in the up coming couple times, so I am able to keep on using American Airways for my travel.
I can tell you this, Until There's some type of payment coming from the.A., I won't ever, ever, ever set foot on an American Airways flight again ! You will find as well a number of other airlines which can stay on program.
Jay and Manny got down to Slash down their very own Christmas tree; Gloria is on edge when her mom visits; Mitchell does very last-moment browsing to seek out the best gift for Lily.
Flt 1999 from FLL on11-22-fifteen was a large number. Was delayed mainly because all baggage was not loaded due to the rain,then the baggage was loaded improperly, we taxied back on the terminal, set the luggage after which you can we would have liked gas considering that we had been delayed. We waited for someone to come to unlock the gas tank(that process) for a minimum of 40 mins.
I flew from Tampa to Chicago in a 737. Thank you for Row seven for handicap. In my eighty three yrs I have experienced both of those knees changed, stroke, open up coronary heart medical procedures in addition other problems. Staying 6’4″ I really require the leg place. I applied the restroom up front plus the 737 has an issue—access to the toilet bowl. The toilet lid and seat should really stay awake when lifted. I had to use my knee to keep them up. Due to the curvature from the ceiling and the space into the toilet I needed to angle my system closely forward to use the facility which meant I couldn't see what I had been carrying out.
I'm sad to mention I'm disappointed in American Airline’s dealing with of this matter. We never ever obtained our bags until eventually late while in the day on March thirteenth. So as to add insult to injuries we were charged $twenty five for every bag by American Airways for our return flight dwelling Although we didn’t spend to check our bags on the way for the Virgin Islands.
Bravo to American Airlines for offering the shock improve in your staff. Instead of cowering on the disgruntled passenger on todays La Guardia flight. Because some attendents had been cheerful and wished him an exceptionally Merry Christmas. Definitely ?? It’s about time we took back our best needs and grumpy people just keep from the planes and maintain their viewpoints to on their own.
Every now and then you find someone who certainly do the job They can be paid to carry out. I not simply found one , I discovered several at American Airways .When traveling 01/25/16 from St. Louis Mo. to Ft Lauderdale I still left my black canvas Ralph Lauren polo keep it up with the gate, I was not allowed from the plane to retrieve it as the door was shut plus the jetway taken out.
we normally fly united. always. just lately, even so, we had the chance to buy a Considerably reduced fare on the internet by means of american Airways. now i see why it had been decrease — buyer service was atrocious, the web site didn’t work appropriately, And that i missing out on a great offer.
all to generally, management is contacted when matters go Erroneous…this Continued isn't a kind of letters…..i am speaking to american Airways purchaser service as a consequence of an excellent flight attendant named MARITA LORDI (FA #nine
Get your CEO’s to read about repeat small business after which they're going to realize why they are constantly not generating The underside line. I can Truthfully claim that I’m by no means booking using your airline again. many thanks, Sincerely
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